WHAT NOW?: MUSEUM TECHNOLOGY POST-PANDEMIC

Technology Tuesdays | Jaime Meier

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This winter, my roommates and I have been kept very warm, at times much TOO warm, by the radiators in our apartment. The design of this intense heating system was to combat a previous pandemic – the Spanish Influenza in 1918. Radiators were created to be so hot that occupants would open their windows to maintain a livable temperature, which would also allow fresh air to circulate through homes, schools, and workplaces. There is no doubt that CoVID-19 will have a similar impact on museum infrastructure which will affect interpretation and engagement technology.

3D-printed replicas of stone spear points. | Source

One of the greatest opportunities for new technology in museums is through ensuring there is not a backslide in sensory museology, primarily through touch and hands-on experiences, while implementing important health and safety measures. Tactile objects may still be utilized as 3D printed replicas because the plastic is easily sanitized, and the object can easily be replaced after significant wear. It is also important to keep in mind possible barriers for blind people who rely on touch for reading and interpreting information. One of the most simple and cost-efficient solutions is raised drawing boards that allow for an easily embossed and readable handout. 

With museums and their exhibitions moving online, ideally there would be a continuation in forms of remote museum learning. In addition to exhibitions and educational programming available online, a possible accompaniment would be travelling outreach kits that would be available to not only teachers, but also other organizations and groups that promote learning and play. While this form of engagement is on hold for now, as the pandemic retreats it will likely become a popular option to fulfill educational desires and maintain the health of users.

Example of a museum mobile app. | Source

A final key in maintaining engagement is museums taking advantage of their mobile apps. The level of usability for museum apps fluctuates from institution to institution, with some museums charging for their content and others offering little more than a few audio guides or a map. A mobile app provides the opportunity for personal engagement via built-in tours and programming within museums as well as opportunities for learning outside of the museum. However, there are still accessibility issues with this form of engagement, as not everyone is able to own a mobile device or a mobile device with the required operating system. 

One of the highlights for me when visiting museums is experiencing new or exciting interpretation strategies. I am looking forward to the day when I am able to return to museums and for the technological innovations that will be implemented. What form of museum engagement are you hoping to see when museums open again?